Privacy Policy

The collection and processing of data is carried out in a secure manner to prevent loss or manipulation. All data will be entered on a secure server which encrypts/encrypts them, and you can check that your browser is secure.

This Privacy Policy is ruled by the EUROPEAN UNION GENERAL REGULATION ON DATA PROTECTION.

QUYCKY guarantees the confidentiality of all data provided by the Visitors/Clients of the Website.

Although QUYCKY collects and processes data in a secure manner to prevent their loss or manipulation, using the most advanced techniques for this purpose, we inform you that the collection of data over an open network allows personal data to circulate without security conditions, running the risk of being seen and used by unauthorised third parties.

All Visitors/Costumers have the right to access, rectify, cancel and oppose their data. Should a Visitor/Costumer wish, at any time, to no longer be part of QUYCKY's database they may exercise this right by the following means:

• Email:support@quycky.com
• Mail: “Edifício Botânico - Rua do Campo Alegre, n.º 1306, 1.º andar - Sala 106, 4150-174 Porto”
• Telephone: +[351 91 234 2802] - Office hours: from [9am] to [7pm] from Monday to Friday.

What is personal data?

Personal data is all information relating to an identified or identifiable natural person, who is referred to as the "data subject".

An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, electronic identifiers, or to one or more factors specific to that natural person's physical, physiological, genetic, mental, economic, cultural or social identity.

What data does QUYCKY collect?

QUYCKY collects the personal data provided to it by Customers when they make a purchase or during the entire process following it, access the Website, contact QUYCKY, send comments, fill in any form, share content on the QUYCKY Websites or share information publicly about QUYCKY/Marketplace on social media.

The data that QUYCKY creates when the Customer makes a purchase; the data that is collected automatically when Visitors/Clients access the Sites, e.g. IP address, device ID, which browser they use or how they interact on the QUYCKY Sites before or after they have an account are all collected within the scope of this Privacy Policy.

An IP address is mostly identifiable, as well as automatically recorded in QUYCKY's server files when a Visitor/Client visits the Website.

Depending on what data is provided to QUYCKY, this information may include your name; address or location; telephone contact; email address; date of birth; sex; gender identity; sexual preferences; purchase information; shopping preferences; images and financial information (including your credit or debit card details, although we do not hold them, our payment processors do).

You can also see our Cookie Policy for more information about these technologies.

Data collected from other legitimate sources, such as QUYCKY's promotional partners, public sources, data from Visitors/Customers' interaction with QUYCKY's advertising or Personal Data that is part of Visitors/Customers' profile on a social network and that they have made available to QUYCKY.

Both QUYCKY and its Partners will store and access personal data, namely unique identifiers and standard information sent by devices.

Such information will be collected and kept for the period necessary, namely for the provision of services, billing and legal obligations.

Notwithstanding, said information may be communicated to service providers of QUYCKY or other entities in order to comply with any legal impositions.

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

Information shared by Visitors/Clients

Notwithstanding any information that is required to be disclosed, QUYCKY recommends that you carefully consider the information that is disclosed and it is not recommended that you disclose email addresses, URLs, instant messaging details, telephone numbers, full names or addresses, credit card information, national identity numbers or other sensitive information that could lead to misuse.

Geolocation Information

If any Visitor/Client provides consent for QUYCKY to access their location, they are consenting to the processing of such geolocation data from their device and to store the coordinates of their device to offer certain features and/or functionality of the Marketplace.

Links to other websites

Our website may contain links to other websites of interest.

However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

For what purpose does QUYCKY use the information provided?

QUYCKY uses the information made available to guarantee the quality of the services provided, more specifically, to personalize and adapt the content and information of the websites to the profile of the visitors/customers, carrying out research and analysis on their interaction in the context of the use of the Marketplace and eventually in other QUYCKY domains to which the visitors/customers access; send information on available promotions and offers - if the Visitor/Client has subscribed to any newsletters or otherwise consented to QUYCKY for this purpose.

The data collected by QUYCKY is also intended for the processing of orders and communication with the Customers, processing of requests for information and any complaints, statistical analysis, as well as its use for direct marketing purposes.
QUYCKY uses the above described IP addresses to calculate the extent of Website usage, to help diagnose server problems, and to administer said Website.

QUYCKY may also investigate fraud, protect your legal rights and enforce its Terms and Conditions.